The role of a Bill Distributor at PEPCO (Pakistan Electric Power Company) involves delivering electricity bills to customers, ensuring that bills are distributed on time to residential, commercial, and industrial consumers. Bill Distributors play a key part in maintaining an efficient billing cycle and customer service.

Job Designation

Bill Distributor

BPS

9

Provincial Job Quota

Punjab (124) Sindh (71) KPK (85) Baluchistan (48)

Provincial Job Quota Status

Open Merit

Mandatory Qualification

Matriculation (Science/Arts) or Equivalent (minimum 2nd division)

Professional Certification/Course

Fresh (experience will be preferred)

 Other Expertise:

Not Mandatory

Eligible Gender for this Job

Male

Age

18-36 Years (Five Years Age Relaxation Included)

Place of Posting

Throughout Pakistan

Last Date to Apply

16 October 2024

Responsibilities under Desired Job

Bill Delivery:

Visit assigned routes to deliver electricity bills to residential, commercial, and industrial customers.

Ensure timely and accurate delivery of bills based on PEPCO’s billing schedule.

Ensuring Accuracy:

Double-check that the correct bill is delivered to the correct address.

Report any issues such as incorrect addresses, customers moving locations, or undelivered bills to the relevant department.

Customer Interaction:

Address any basic customer questions or direct them to the appropriate department for queries related to their bills.

Maintain polite and professional interactions with customers during deliveries.

Reporting:

Submit a daily report on the number of bills delivered, any undelivered bills, and issues encountered during distribution.

Return any undelivered bills to the PEPCO office along with an explanation of why they couldn’t be delivered.

Route Planning:

Plan an efficient route to complete deliveries as quickly and effectively as possible.

Ensure that all areas within the assigned region are covered.

Handling Returns:

For bills that cannot be delivered (e.g., due to incorrect addresses or customers not found), ensure they are returned to the office for further action.

Communicate with supervisors regarding challenges faced in delivering bills.

Safety and Compliance:

Follow all safety protocols while distributing bills, especially when visiting remote or potentially unsafe areas.

Adhere to PEPCO’s policies and guidelines regarding customer interactions and billing procedures.

Key Competencies:

Attention to Detail: Ensuring that the right bill is delivered to the correct address is crucial.

Physical Endurance: Ability to walk long distances and work in different weather conditions.

Time Management: Completing bill delivery within the allocated time frame.

Customer Service: Polite and helpful when interacting with customers.

Problem-Solving: Ability to report any delivery issues and find solutions for undelivered bills.

General Terms and Conditions

These contract positions offer competitive remuneration. Male, Female, and Transgender applicants from the listed provinces can apply. Candidates can apply for multiple positions by paying separate fees. Appointments will be made through oRea-Pakistan's Screening Test under the Recruitment Policy 2022. Age is calculated as of the application deadline, with a 5-year upper age limit relaxation per Service Rules. Government employees should apply through proper channels. No TA/DA for tests or interviews.

Procedure for Submission of Application Form

Apply online at www.oreapak.com. Pay the test fee using the 18-digit invoice number via Bank ATM, Internet/Mobile Banking, Easypaisa, Jazzcash, or TCS Express. Only 1Bill payments accepted. Incomplete or late applications won't be considered. Test dates will be notified to shortlisted candidates via oRea-Pakistan. A minimum of 50% marks in the test is required to qualify. The appointing authority may set a higher threshold if needed.

The Bill Distributor at PEPCO ensures that customers receive their electricity bills on time, which is essential for maintaining the billing cycle and company operations. This role requires physical fitness, attention to detail, and effective communication skills for a smooth distribution process.